Why Email Problems and Spam Are Costing Your Business More Than You Realize
Email is the backbone of small and medium businesses. It’s how you communicate with customers, send invoices, share documents, and keep your team connected. But email is also one of the biggest weak points in your entire IT system.
For many SMB owners, the story is the same:
Inboxes clogged with spam
Phishing emails that trick employees into clicking
Accounts getting hacked or spoofed
Customers complaining they never received an important email
Sound familiar? You’re not alone.
The Real Risk Behind Email Problems
When email doesn’t work the way it should, it’s not just an annoyance. It directly affects your bottom line.
Lost Productivity – Staff waste hours every week sorting through junk mail or chasing missing emails.
Customer Trust – If a hacker spoofs your domain and sends fraudulent emails, customers lose confidence in your business.
Security Breaches – Email is the #1 entry point for cyberattacks.
Financial Losses – Business Email Compromise (BEC) scams cost businesses billions every year.
📊 According to the Verizon Data Breach Investigations Report, 94% of malware is delivered via email.
📊 Proofpoint found that 1 in 5 SMBs experienced an email compromise that led to data loss or fraud.
The risk is clear: your inbox is a gateway for cybercriminals.
Common Email Problems for SMBs
Here are the top issues we see with small business email systems:
Spam Overload – Endless junk that clogs inboxes and wastes time.
Phishing Attacks – Fake “urgent” emails trying to steal login credentials or payment details.
Account Takeovers – Hackers gain access to email accounts and use them to scam employees, vendors, or customers.
Ransomware Delivered by Email – Malicious attachments or links that lock up your data.
Poor Deliverability – Your real business emails ending up in your customer’s spam folder.
How Coastline Protects Your Inbox
At Coastline Technologies, we believe email should be a business tool, not a security nightmare. That’s why we use Avanan (by Check Point), an advanced email security platform, to protect our clients.
Here’s what Avanan does:
✅ Blocks Phishing and Malware – Stops threats before they ever reach your inbox.
✅ Prevents Account Takeovers – Detects and shuts down suspicious login attempts.
✅ Protects Microsoft 365 & Google Workspace – Seamless protection for the tools you already use.
✅ Keeps Spam Out – Filters unwanted junk so your team can focus on real work.
✅ Stops Business Email Compromise (BEC) – Protects your reputation and your finances.
With Avanan, Coastline clients get enterprise-grade security that’s affordable, simple, and fully managed.
What SMB Owners Should Do Next
If you’ve ever asked yourself, “Is my email secure enough?” here are three steps to take right now:
Review Your Current Setup – Know who manages your email system, what protections are in place, and whether backups are running.
Train Your Employees – Most breaches happen because someone clicked a malicious link. Awareness is your first line of defense.
Outsource Email Security – Tools like Avanan are powerful, but they need to be set up and monitored correctly. A managed IT partner like Coastline can take that off your plate.
Final Thoughts
Email problems aren’t just frustrating, they’re dangerous. Spam, phishing, and hacked accounts can damage your business, cost you money, and erode trust with your customers.
At Coastline Technologies, we take the stress out of email security. With Avanan protecting your inbox and our team monitoring your systems, you can focus on running your business instead of chasing spam or worrying about hackers.
📩 Ready to secure your inbox and simplify email for your business? Contact Coastline Technologies today.