Frequently Asked Questions

Does my business need managed IT services?

If your business relies on technology to operate, the answer is almost always yes. Managed IT services give you a team of experts who keep your systems running, secure, and up-to-date, without the cost of hiring in-house staff. This means fewer disruptions, better protection against cyber threats, and technology that works for you, not against you. So you can focus on growing your business instead of fixing tech problems.

Why should my business consider Coastline Technologies?

With Coastline Technologies, you gain more than just IT support. You gain a true IT partner who wants to support your success. We believe that all businesses deserve the highest quality IT support. Not just the 1%.

Unlike traditional MSP service providers, we go beyond the typical model of just fixing things when they break. We’re an extension of your team, quietly handling the tech side, so your staff can stay focused on your customers.

Our all-inclusive pricing covers unlimited help desk support, management of your entire network, and managed security services to keep your business safe and compliant.

How long does it take to change providers?

Switching IT providers can be a smooth process with the right planning and the right provider. The first thing to verify would be whether you have a contract with your outgoing provider. If so, does it specify an end date?

Once that’s been determined, we establish an onboarding date. Our structured onboarding team ensures a seamless transition with minimal downtime, typically completing the switch in one business day, depending on the complexity of the environment and number of office locations.

Do you offer a referral program?

Yes! If you’re a current client and refer a business that becomes a Coastline Technologies partner, you’ll receive a discount equal to 15% of their first month’s service fee applied to your own bill.